Network & System Support Engineer
Karachi,
Pakistan
Sanaullah & Co., a leading name in tax, corporate, and financial consultancy with 15+ years of excellence, is seeking a dynamic and experienced Senior Network & System Support Engineer to oversee the integrity, performance, and security of IT infrastructure. The candidate will play a critical role in ensuring the smooth operation of servers, networks, systems, and endpoints across the firm.
Key Responsibilities:
Network and Systems Management:
- Manage and maintain servers (Windows/Linux), firewalls, switches, and routers.
- Monitor system performance, perform regular backups, and ensure disaster recovery protocols are in place.
- Configure, maintain, and troubleshoot LAN/WAN, wireless networks, and VPNs.
Security and Compliance:
- Implement and monitor security protocols, firewalls, and antivirus solutions.
- Ensure compliance with internal IT policies and external regulatory standards.
- Conduct periodic audits and vulnerability assessments.
Technical Support and Troubleshooting:
- Provide level 2/3 support for hardware and software issues across the organization.
- Manage Active Directory, DNS, DHCP, file and print servers, and email systems (e.g., Microsoft 365).
- Handle escalated technical issues, ensure SLA adherence, and provide root cause analysis.
Infrastructure Planning and Optimization:
- Evaluate new hardware/software technologies for potential implementation.
- Optimize existing systems for cost, performance, and scalability.
- Document architecture diagrams, procedures, and system configurations.
Team Leadership and Collaboration:
- Guide and mentor junior IT support staff.
- Collaborate with application teams and ERP developers to ensure infrastructure alignment.
- Participate in project planning and system upgrades with cross-functional teams.
Email Configuration
• Responsible for configuring and managing official email accounts, including domain-based email setup, DNS/MX record configuration, and ensuring secure access through appropriate protocols (IMAP, SMTP, etc.).
Willing to perform any other tasks or projects assigned by the IT Lead and Managing Partner, ensuring timely and efficient execution as per requirements.
Qualification
- Bachelor’s in Computer Science, Information Technology, or relevant field from an HEC recognized and well reputed university. Industry certifications (e.g., CCNA, MCSA, VMware, Azure) will be an advantage.
Required Skills & Competencies
- Technical Proficiency:
- Strong knowledge of Windows/Linux servers, virtualization platforms (VMware/Hyper-V), and cloud services (Azure/AWS).
- Proficient in firewall configuration, VLANs, VPNs, and endpoint protection.
- Experience with monitoring tools (e.g., Zabbix, PRTG, Nagios).
- Soft Skills:
- Excellent troubleshooting and decision-making skills.
- Strong communication and documentation abilities.
- Ability to manage multiple projects/tasks under pressure.
- Good to Have:
- Knowledge of ERP infrastructure requirements.
- Experience with backup and disaster recovery solutions.
- Familiarity with scripting (PowerShell, Bash) and automation.
Required Experience
- Minimum 3 years of relevant experience in network/system administration and support roles, preferably within audit firm/IT
Why Join Sanaullah & Co.?
At Sanaullah & Co., we offer more than just a job — we provide a platform where your professional capabilities are expanded, your strategic insights are valued, and your career aspirations are actively supported. Our culture fosters:
Continuous Learning & Growth:
Engage in challenging projects, cross-functional collaborations, and career development pathways that sharpen your expertise in network and system support.
Inclusive & Collaborative Environment: Thrive in a workplace that values diverse perspectives, encourages open communication, and cultivates a strong sense of team synergy and purpose.
Employee Well-being & Recognition: Benefit from a comprehensive compensation package, structured performance incentives, and a focus on work-life integration, ensuring your well-being and contributions are consistently prioritized.
Continuous Learning & Growth: Engage in challenging projects, cross-functional collaborations, and career development pathways that sharpen your expertise in ERP solutions and business development.
Inclusive & Collaborative Environment: Thrive in a workplace that values diverse perspectives, encourages open communication, and cultivates a strong sense of team synergy and purpose.
What We Offer?
Market Competitive Salary
Provident Fund